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IBM Commerce Blog | August 4, 2015

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Musings from the Field: The Future of Procurement

July 30, 2015 |

Several weeks ago, I attended the IBM Empower conference in San Diego, IBM’s premier conference dedicated solely to procurement strategies and technologies. A big theme that resonated at the conference was “the future of procurement.” You can read a bit

Awaken: It’s Worth the Risk #NewWayToEngage

July 30, 2015 |

The following is a guest post by Terry L Duperon, Retail Brand Development and Sales and Distribution Expert at Retail ProSales.

When IBM asked me to participate at Amplify 2015 to give an Ignite talk, I was inspired

Reduce Fraud and Customer Disputes

July 29, 2015 |

Customers expect a great experience across all channels in your organization. Customer experience has become a key differentiator for many organizations. What happens when there is a customer dispute or when fraud occurs on your website? You need the tools

#NewWaytoEngage Tweetchat – August 5: How to Win with Commerce in the New Age of the Customer

July 28, 2015 | | One Comment

We’re all living it – eCommerce is changing the way the world does business. The marketplace has changed dramatically, and there’s no going back. You can embrace this change, or lose to the competition. At IBM, we’ve seen 3 key

A New Way to Engage in the Age of Machine Learning

July 28, 2015 |

Can a thinking machine make a human connection? Questions like that helped drive the development of the modern computer age. Most recently immortalized in The Imitation Game, the Academy Award nominated film about the life and work of Alan