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Smarter Commerce | August 22, 2014

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What are leading CSCOs doing to prepare for an uncertain future?

August 18, 2014 |

The supply chain is the lifeblood of any organization. It “keeps the promises the rest of the organization makes,” as one Chief Supply Chain Officer (CSCO) at a consumer products company put it. But the challenge to optimize the global …

Exceptional digital customer experiences

August 15, 2014 |

Giving business users the power to create, manage and update pages and templates in web store environments makes a lot of sense. It gives line-of-business employees a way to change online experiences faster and to be more responsive to shifts …

Will the Internet of Things shrink the insurance industry?

August 12, 2014 | | One Comment

The Internet of Things (IoT) will rapidly become a HUGE challenge for insurers. The total market for wearable wireless devices in sports and healthcare will grow to 169.5 million devices in 2017, up from 20.77 million in 2011, a CAGR …

4 ways to create engagement and personalized experiences for your customers

August 11, 2014 |

Mobile has forever changed the landscape of consumer marketing. According to the 2014 IBM Annual Online Retail Holiday Readiness Report, mobile share of traffic is predicted to reach 43% by November 2014 – up from 34% in 2013. This …

In stock, in sight, out of reach, out of luck

August 11, 2014 | | One Comment

Yesterday evening, I traveled to my local big box home improvement retailer to pick up a couple items I needed for a project I was trying to complete that night. This retailer is only a few minutes from our house. …