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IBM Commerce Blog | May 3, 2015

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5 Things You Don’t Know About Commerce that Impact Conversion

April 30, 2015 |

E-commerce is a key revenue channel for many companies across all industries. Yet it is also the source of invisible revenue leakage. These drip-losses are the results of bad experiences when customers abandon after encountering problems with offerings, transactions, navigation,

Novel Approaches to Procurement Transformation in a New Era

April 29, 2015 |

I recently read the novel The CPO: Transforming Procurement in the Real World, which tells a story about a young and ambitious Thomas Sutter, the young CPO of a large food company hired to transform the company’s procurement operations.

Office Brands Creates a Sales-Driving E-commerce Platform to Boost Profit

April 29, 2015 |

Founded in 1999 and headquartered in Sydney, Australia, Office Brands is a leading independent dealer group in the stationery sector. With more than 150 members and an annual revenue of approximately USD336 million, the company offers its members economies of

IBM Empower: The Procurement Transformation Journey

April 28, 2015 |

Spending on purchased goods and services can represent from almost 50 to upwards of 70 percent of a company’s costs, on average, which makes procurement a critical component for improving the bottom-line.

Robert Rudzki, a former CPO and author

Startups Talk to Customers and Partners for Insights

April 28, 2015 |

There are a million things to keep your mind on when starting up a company, a million balls to juggle. Throughout all of it the one thing the entrepreneur cannot lose focus on is the people they intend to serve,