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Smarter Commerce | August 27, 2014

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Order management: a linchpin for customer experience

August 22, 2014 |

Recently I was searching my favorite store online for something I decided was a must have – a colorblock dress. I found the perfect one, and was thrilled to find ideal boots were recommended to go with it. On sale, …

Opening the envelopes:

August 21, 2014 |

Electronic data interchange (EDI) is rapidly making paper-based processes obsolete. Electronic communication provides speed, security and industry standards for exchanging data. But a postal mail analogy is helpful for describing how EDI is processed.

Watch this video for a step-by-step …

Accelerate marketing with cloud

August 20, 2014 |

Companies have never had so many ways to engage with clients and customers – and, at the same time, so many ways to make those engagements work. The ultimate decision maker in these situations is the customer. As they engage …

What are leading CSCOs doing to prepare for an uncertain future?

August 18, 2014 |

The supply chain is the lifeblood of any organization. It “keeps the promises the rest of the organization makes,” as one Chief Supply Chain Officer (CSCO) at a consumer products company put it. But the challenge to optimize the global …

Exceptional digital customer experiences

August 15, 2014 |

Giving business users the power to create, manage and update pages and templates in web store environments makes a lot of sense. It gives line-of-business employees a way to change online experiences faster and to be more responsive to shifts …