Insights from a global study on Supply Chain Management

Posted on October 24, 2011 by Smarter Commerce

As the rising trend of globalization continues to change commerce in the 21st century, many organizations find themselves having to reconsider the way their supply chain operates. With this in mind, IBM conducted the Global Chief Supply Chain Officer Study. Based on face-to-face interviews with 393 supply chain executives from across the globe, the study’s mission was to better understand the biggest challenges and objectives for supply chain managers. The study also looked at what the world’s best supply chains were doing different from others.

Working from the results of the study, IBM laid out its view for a smarter supply chain that could succeed in a business environment where change and uncertainty are now a part of the norm. This new vision employs instrumented, interconnected and intelligent supply chain management solutions that are designed specifically to meet the challenges that supply chain managers named as most significant in the study: visibility, risk management, customer intimacy and globalization.

In order to implement the supply chain of the future, supply chain officers have to be able to align their supply chain strategies with rapidly changing business strategies and then innovate to make the supply chain more sustainable, flexible and responsive. This implementation has to be seamless with no interruption and no loss of performance, meaning that the transition may be a very difficult one for supply chain managers to make.

Insights in the IBM Global Chief Supply Chain Officer Study can help simplify that transition. With the experience and expertise of supply chain managers from across the world, it is easier to implement the instrumented, interconnected and intelligent supply chain of the future as part of Smarter Commerce. Learn more about IBM’s vision of the Smarter Supply Chain of the Future.

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About Smarter Commerce

Smarter Commerce is designed to help companies better integrate and more effectively manage their value chain. It includes buy, market, sell and service processes that put the customer at the center of decisions and actions, leading to greater customer loyalty, revenue and profit margin growth, and agility. Smarter Commerce increases customer value, regardless of what or how a company currently sells. It does this by putting the customer at the center of specific business processes such as inventory optimization or reverse logistics. But it also takes a higher level approach, gradually reorienting the entire business model — from how a company approaches innovation to how it designs its operations — based on deep customer and market insights.
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  • http://www.scm-operations.com Ben Benjabutr

    According to the report from IBM, I think supply chain risk management is the interesting area. Because good risk identification and risk mitigation strategy can help improving efficiency in supply chain a lot.

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