How to Serve Your Customers Better with Smarter Contract Management

This is a guest post by Matt McGovern.

In a recent blog, Selling Powers highlighted that automating contract management can provide enterprise companies with a competitive advantage.  Read the post, “Why the Fortune 500 Automate the Sales Contract Process,” at http://www.sellingpower.com/content/article/?a=9957&nr=1

Technology has empowered customers – in both the consumer and business worlds – with greater access and transparency to information and raised their expectations for relevant communications, superior service, price and delivery.  For this reason, contracts, as the foundation of commerce, take on a more powerful role in enabling enterprises to achieve Smarter Commerce by aligning their commercial processes around their customers.  Companies with strong contract management practices are more likely to capture revenue opportunities, have better relationships with their customers and vendors, and actively enforce compliance and mitigate risks.

To learn more about how enterprise sales leaders can benefit from automating the sales contract process, IBM will be hosting a webinar on November 6 that will include a presentation from Allergan detailing the journey the company has taken to embed Contract Management technology into every aspect of Allergan’s commercial relationships. To join the webinar, register at bitly.com/ShF0Pq

If you’d like more information on IBM’s contract management solution, please visit: http://www.emptoris.com/products-and-services/products/enterprise-contract-management

Smarter Commerce

About Smarter Commerce

Smarter Commerce is designed to help companies better integrate and more effectively manage their value chain. It includes buy, market, sell and service processes that put the customer at the center of decisions and actions, leading to greater customer loyalty, revenue and profit margin growth, and agility. Smarter Commerce increases customer value, regardless of what or how a company currently sells. It does this by putting the customer at the center of specific business processes such as inventory optimization or reverse logistics. But it also takes a higher level approach, gradually reorienting the entire business model — from how a company approaches innovation to how it designs its operations — based on deep customer and market insights.
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