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Smarter Commerce | July 29, 2014

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B2B Archives - Smarter Commerce

The trading partner network is down… again. Now what?

July 18, 2014 |

The trading partner network is down for maintenance updates – and it seems like it always happens at the worst possible time. That’s because there’s no good time for downtime in today’s always-on global economy. How many times has this …

Discover how to tackle your B2B integration challenges

July 14, 2014 |

Doing business around the clock and across the globe is the new normal for many businesses. Partner communities are getting more diverse, and their communications requirements are getting more complex. What does it take to gain the visibility and automation …

Something to talk about

July 7, 2014 |

At the recent Smarter Commerce Global Summit in Tampa, we got to hear from some leading high tech manufacturers about how they manage the customer experience lifecycle when marketing, selling and servicing business, or enterprise, customers rather than consumers. This …

IBM ranked a leader in Multichannel Campaign Management

June 30, 2014 | | 2 Comments

What makes for a leadership position in customer solutions? It really comes down to sharing a strategic vision and the ability to deliver on it so customers can solve their business problems – successfully, every day.

Gartner just released the …

IBM Commerce powers more Internet Retailer Top 500 transactions

June 23, 2014 |

Each year our friends at Internet Retailer publish their Top 500 report, which ranks top online retailers around the world based on annual web sales. The report provides a wealth of information that can help retailers benchmark their performance …

Moments continue to matter

June 11, 2014 |

What a great week in Tampa; what an event. Packed with sessions and meetings, Smarter Commerce Global Summit 2014 provided fresh and relevant information, and offered unique opportunities to meet, network, and learn. The jam-packed 3 day agenda truly maximized …

Turn Analytics Loose On How You Sell And Stop Losing Money

May 8, 2014 |

Recently I read an online article about the “teardown” of the latest Samsung Galaxy S5, that is, which materials are used to build it. It’s really amazing how sophisticated these products have become. They have chips that manage RF, Wi-Fi, …

Creating Extraordinary Moments For Your Integration Clients

May 2, 2014 |

The following is a guest blog by Brad Loetz, President, REMEDI Electronic Commerce Group.

As best-in-class companies and their brands are studied, one trait that tends to be common across organizations is that they create a customer service …

What’s Driving The Paradigm Shift In B2B Collaboration?

May 2, 2014 |

B2B integration is critical to your company’s ability to successfully compete in a global economy. Today’s business-to-business (B2B) landscape is becoming increasingly connected, and organizations that fail to keep up with the demands of an always-on, mobile and global environment …

“Crowd Selling” – How To Deliver The Ultimate B2B Customer Experience

May 1, 2014 |

Some books are just really, really long – like War and Peace, by Tolstoy. Some books are deliberately obtuse – check out Umberto Eco’s Foucault’s Pendulum. Most of us only read such books when we have to – …